Each time my dad has to order one in all his perfumes, deal with his on-line banking chores, or guide a trip, he appears to be like round for my siblings to do the needful on his telephone. Fashionable software program is nothing wanting a dangerous digital maze for him and tens of millions of others like him.
Lyft, one of many greatest ride-hailing companies within the US, is addressing that digital divide with a brand new service tailored for our getting old family members. The service, known as Lyft Silver, basically lives as its personal expertise in the principle app, however with a a lot less complicated UI and some additional accessibility perks.
How does Lyft Silver work?
All you need to do is launch the Lyft app, open the “You” possibility within the backside proper nook, and choose Lyft Silver. Doing so will immediately swap the app’s UI to a a lot less complicated format with fewer choices, fast controls, and huge texts.
The font dimension has been elevated by 1.4x, and there are solely two buttons on the house display screen. One for reserving a trip, and the opposite one for scheduling it. “The aim is to scale back visible distractions which may get in the way in which of success, or add any confusion,” says the corporate.
For situations the place the older riders would possibly want help, there’s a distinguished “Get Assist” button within the prime proper nook of the display screen. Tapping on it opens a direct telephone line hyperlink to a human agent that shall be operation between 8am and 9pm EST.
What’s particular about it?
So far as the trip choices go, Lyft Silver will solely supply two decisions viz. Commonplace and Further Consolation. Notably, the corporate has set a sure algorithm for automobiles that shall be shifting round older passengers as a part of its new service.
For instance, the step-in peak of the automotive shouldn’t exceed 18 inches, and the seat peak shouldn’t surpass the 18-inch restrict, both. Furthermore, the automobiles should be comfy and spacious. Lyft Silver received’t deploy vans, sports activities automobiles, or utility autos.
As soon as the trip begins, the small print shall be shareable with trusted contacts comparable to caregivers and members of the family for added peace of thoughts. Within the preliminary part, Lyft may also supply reductions for older riders in partnership with AltaMed, City League, NOAH, SAGE, and Self Assist for the Aged.
Lyft Silver will start early entry beginning Could fifth in the US. It is going to be accessible inside the principle Android and iOS app. For individuals who are part of the check pool, they’ll share an invitation or a present hyperlink for Lyft Silver through a SMS hyperlink with their family members.
Please allow Javascript to view this content material